TANDEM was created in 2012 whilst sat on a deserted beach in Java, Indonesia. Our vision? To be the go-to people consultancy for innovative, high performing brands. 

Clive Lafferty

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Clive Lafferty, Founder. Skills Development, Facilitation and Executive Coaching.


I've spent my professional working life interacting with and trying to understand what I believe to be the most fascinating part of all businesses - its people.


Over the last 18 years, I've enjoyed a successful career in Human Resources and Talent Development working with some of the world's most recognised and high performing brands including TOPSHOP TOPMAN, ASOS and THE NUANCE GROUP.  


I have been exposed to all aspects of the employee-employer relationship and have witnessed the incredible results which motivated, engaged and enabled people can create. I am a first-rate facilitator and a qualified Executive Coach (Academy of Executing Coaching 2010) and am accredited to practice psychometric profiling tools including (MBTI) Steps 1 & 2, Insights, Strength Deployment Inventory (SDI) and StrengthScope. I am also CIPD qualified. (You can read about my thoughts on that topic here).



Thomas Kowalski

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Thomas Kowalski - Director of Talent Acquisition + Executive Search

I bring 15 years of HR professional experience working both in-house and for recruitment agencies across Talent Acquisition & Executive search in very different and diverse sectors; Aviation, Luxury & Consumer Goods, Tech and Retail for global organisations with multi-cultural clients and teams. Throughout my career I have built synergies with recruitment and HR teams, supporting them to achieve operational success, identify key talent in the market and foster an inclusive culture that is essential for any business today.

In my last role, Global Talent Acquisition Lead at Kering, I worked closely with the brand HR & Executive teams to balance business transformation and HR excellence, including C suite talent search, international recruitment and HRIS Workday implementation projects. During my career I have been exposed to working with scale up and high growth companies supporting them to hire their HR teams in different countries; Amazon / Virgin Atlantic / TOPSHOPTOPMAN / Kering 

My key hires and extensive international network include professionals across, Compensation & Benefits, Diversity & Inclusion, Employee Relations, HR Executive Leadership, HR Operations, HRIS, Talent Acquisition & Talent Management. I am a Certified Assessor of OPQPAA and an experienced user of other psychometric assessment tools. 


Niamh Collings

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Niamh Collings, Total Reward.


I am fascinated by the impact truly engaged employees can have on a business’s success. Reward is one of the most powerful levers in achieving this yet one that so many organisations still find challenging to utilise to their full advantage.


For the last 12 years reward has been my passion, however, I am not just a 'reward' person I have a broad generalist background with over 20 years Human Resources experience in total having held senior reward positions in some of the world’s largest and best-known brands including MARKS and SPENCER and most recently headed up the Reward and Employee Relations function for the ARCADIA GROUP and its portfolio of 8 brands.


I have significant experience in all areas of Reward management so I am fully equipped to help identify, design and implement practical, commercial reward solutions tailored to your business. I am MCIPD and also hold the CIPDs Advanced Certificate in Reward Management (Masters level qualification).


Sara Richardson

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Sara Richardson, Skills Development, Facilitation and Executive Coaching.


My career began in Retail Management, and now with 15 years working in HR I have specialised in Learning & Development, and more recently Talent Development and Organisational Development & Design.


I have always loved working with people and recognise that with the right support, most people can reach their true potential. I enjoy nothing more than helping people enrich their careers through development and coaching, so decided to qualify as an Executive Coach.


A versatile professional, I have worked in small to medium-sized businesses such as KAREN MILLEN, WHISTLES to large organisations such as TELEFONICA O2 and ARCADIA. I have been responsible for leading HR and L&D teams, specialised in Talent Development and coached Senior Execs and their teams within the business. Working on the ‘frontline’ and partnering with Managers and Leaders throughout my career has given me great insight into the daily challenges Leaders face in today’s changing world… regardless of the size or culture of the organisation. 


Rob Smith

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Rob Smith, Learning & Development.


I am passionate about people being inspired every day, achieving fulfilment at work and having the platform to be the best they can be. As a coach, I work with individuals to lift organisational performance, improve engagement and increase effectiveness at work.


Throughout my 15-year career, I've held senior leadership positions and as such bring a commercial lens and a results focus to all of my coaching assignments. I currently support clients in the UK, US, and Australia spanning a range of industry sectors including Media & Advertising, Technology, Education, Legal, Recruitment, Mining, Financial Services and Manufacturing.


I have supported the development and performance of Managing Directors, GM's, Creative

Directors, Lawyers, Commercial Managers, HR Professionals, Product Managers, IT Specialists and more within businesses such as ADOBE and ELECTROLUX. As a member of the International Coaching Federation (ICF) I am governed by a global standard of coaching and the ICF Code of Ethics. I am a Certified Organisational Coach (Institute of Executive Coaching and Leadership – IECL) and a Certified NLP Practitioner Coach.


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Rob Smith

Kate O'Boyle

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Kate O'Boyle, Change Management, Project Management & Business Transformation.


Over the last 20 years, I have gained extensive experience running both small and large-scale projects in a Head Office Retail environment for TOPSHOP and TOPMAN. Since 2009, I have worked exclusively in project management and business change for Arcadia where I have helped to lead several group-wide business transformation projects. At the same time, I was "in-house" Project Management coach for Arcadia, training staff from all levels to plan and execute projects.


My expertise lies in being able to navigate the milestones of business change; helping to turn a strategic roadmap into a successfully delivered implementation. I believe my point of difference is being able to recognise the merits of applying a flexible approach to managing change which can be tailored to suit the cultural nuances of specific organisations, who can often feel overwhelmed by project jargon and rigid governance. 


My aim is to simplify and guide you through the steps to delivering change and ensure your whole business is engaged and ready, willing and able to make the transition.


Michael Gambs

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Michael Gambs, Leadership Development.


I am passionate about sustainable change & transformation and have been involved in driving large and complex change initiatives in multinational companies for the last 18 years, supporting senior teams in bringing their vision and strategy to life.


Initially trained as a management consultant, my style of coaching combines empathetic support with an insightful challenge. I typically like to try out new approaches to bring a fresh perspective and enable my clients to come up with their own answers and commit to action.


Over the last three years, I was Head Of Global Leadership Development at SWAROVSKI. My focus was to develop leaders and equip them with the tools and mindset necessary to thrive in an uncertain and complex world. The Leadership Academy I developed jointly with Ashridge Business School was recognized by a Gold Award from EFMD and a Silver Award from Training Journal in 2016.  


I am a certified coach with the ICF (ACC) and licensed to use several psychometric tests (Firo B, MBTI). In addition, I speak fluent French, German and English.


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Paul Forrest

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 Paul Forrest, Employee Relations.


I have nearly 30 years’ experience as a straight-talking expert in employee relations and have always been committed to the principle of ensuring that the right commercial, legal and ethical balance is maintained in the relationship between employers and their employees. Getting that balance right helps to prevent, avoid or reduce the risk of conflict or misunderstandings in the workplace which should be the goal of all good employee relations.

My ability to interpret employment law concisely and combine it with best practice means that I won’t bombard you with waffle or jargon, which enables us to quickly get to the root of any workplace problem and find a resolution.  By listening carefully to you and talking about the people issues you are experiencing and then exploring together all of the options, not just the obvious ones, we can find the right solution that best suits your organisation's needs.  

Kate Bradshaw

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Kate Bradshaw, Executive Coach.


With over 20 years of digital media experience from working in some of the world’s most successful media companies including the BBC, ITV, IMG and Scripps Networks Interactive, I have been responsible for the digital operations and P&L for the business across EMEA. 

I am an accredited executive coach, having completed the i-Coach Academy Certificate in Coaching Practice that holds the European Mentoring and Coaching Quality Award at Senior Practitioner level. I am also a member of the EMCC and subscribe to their code of ethics and receive regular supervision. 


My approach to coaching is to grow my client's in-built potential to learn, develop and activate new ways to approach professional and personal challenges. I help clients to achieve viable, relevant and personally significant outcomes for lasting change.  Coaching is a development opportunity to learn about yourself and how to relate to others and through greater self-awareness choose fresh, more effective ways of living and working.  

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Louise Dockery

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Louise Dockery, Executive Coach.


I work with men and women to help them achieve success without burnout by showing them how to use resilience to build a successful career and life.


I worked in the creative industries for 16 years and my last role was Head of Global Account Management at Yahoo. During that time, I saw people struggle with the pace of change and increased responsibility without support.  I saw women struggle with specific challenges that men did not have to handle. I decided to leave corporate life due to my own exhaustion and burnout and took time out and trained in personal development and performance coaching.


I now work with individuals and organisations across the UK specialising in The Art of Resilience.